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  Our Humble Awards
 
 
Indonesian Best Brand Award 2002
On July 11, 2002, Marketing Research Specialist MARS and business magazine SwaSembada presented Garuda Indonesia with Indonesian Best Brand Award as the most valuable brand in airline/airways service category.

 
Best Corporate Finance Deal of The Year 2001
After going through a tough negotiating process and succeeding in completing its debt restructuring, Garuda was awarded the " Best Corporate Finance Deal of the Year 2001 " from Air finance Journal-London on April 8, 2002.
 
 
Customer Satisfaction
Marketing Research Institute Frontier and business magazine SwaSembada presented Garuda Indonesia with Their ICSA Award 2001 (Indonesian Customer Satisfaction Award) in the category  "Total Customer Satisfaction".

 
Best "On Time" Airline Schiphol International Airport
On 10 January 2002, Schiphol Airport Amsterdam declared Garuda Indonesia as winner of its "Punctuality Inter-continental Airlines 2000"award-the most on time airline on international routes.
 
 
Customer Satisfaction
Marketing Research Institute Frontier and business magazine SwaSembada on 7 September 2000 presented Garuda Indonesia with Their ICSA Award 2000 (Indonesian Customer Satisfaction Award) in the category "Total Customer Satisfaction".

 
Amsterdam Airport Schiphol Award 2000
Best "On Time" Airline Schiphol International Airport on 18 January 2001, Schiphol Airport Amsterdam declared Garuda Indonesia as winner of its "Punctuality Intercontinental Airlines 2000"award-the most on time airline on international routes.
 
 
Speediest Implementation of SAP
PT SAP Indonesia awarded Garuda Indonesia on 17 October 2000 its "Best Implementation of 1999" award. The SAP system is an integrated data software processing system containing modules covering accounting, finance, asset management and human resource management etc.

 
EXEM 2001 Award
Experiential Marketing & Emotional Branding Champion 2001) from MarkPlus & Co.
 
 
International Standard Information System
DNV (Det Norto Veritas), A Netherland -based standard certification institute, presented Garuda Information Systems with an ISO -9001 Certificate on 25 May 2000.

 
Innovator : Crisis Busting Award
Travel Weekly East Magazine, Singapore, presented Garuda Indonesia Innovators Award 2001 Airline (International) : Crisis Management. Award are given to institutions, businesses and individual as an acknowledgement of their extraordinary achievements, or to those who have succeeded in formulating and carrying out an innovative concept or idea.
 
 
International Standard Training
Garuda Aviation Training received an ISO-9001 certificate on 26 January 2000 from TUV, a German-based standards certification institute.

 
FAA Maintenance and Repair Certificate The United States Federal Aviation
Administration (FAA) on 28 February 2000 announced the Garuda Maintenance Facility had fulfilled requirements as an "approved repair station" in accordance with FAR 145, and had satisfied the quality guarantee needed to carry out maintenance, including engine and aircraft components, on aircraft owned by US airlines.
 
 
Indonesian Most Value Brand Award 2003

 

 Indonesian Best Corp Brand Award 2003
 
YEAR AWARD
2000 Indonesian Customer Satisfaction Award (ICSA), by Frontier & SWAAir Safety Award (Best Airline Safety) SAP Indonesia Award -The Best Implementation of 1999Amsterdam Airport Schiphol Award - Punctuality Intercontinental Airlines
2001 Air finance Award - Deal of the Year by Air Finance Journal, London Experiential Marketing & Emotional Branding Champion (EXEM), by SWA & Mark Plus & Co.Indonesian Customer Satisfaction Award (ICSA), by Frontier & SWAAmsterdam Airport Schiphol Award - Punctuality Intercontinental Award Innovator: Crisis Busting Award by Travel Weekly East Magazine
2002 Airbus Reliability Award - Excellence in A330 Operational Reliability for the year by Airbus IndustriePATA ITB award - Best Marketing Effort Airline International by Travel Weekly East Indonesian Best Brand Award (IBBA) by MARS & SWAIndonesian Customer Satisfaction Award (ICSA) by Frontier & SWAIndonesian Most Admired Companies (IMAC) by Frontier & Tempo Media Group
2003 Indonesian Best Brand Award (IBBA) by MARS & SWAIndonesian Customer Satisfaction Award (ICSA) by Frontier & SWASuperbrand by Super brand InternationalBUMN Award - Strategi Pelayanan - Hari Pelayanan Nasional Indonesia's Most Admired Companies (IMAC) by Frontier & Business Week
2004 ISO 9001 : 2000 (System Management Quality) From TUV GermanyCASR 142/147 From DSKU (DGAC)Indonesian Best Brand Award (IBBA) 2004, -The Best Transportation Company - The Most Valuable Brand in Airline Service
2005
  • Indonesia Best Brand Award (IBBA) by MARS & SWA
    Indonesia Golden Brand Award by MARS & SWA
  • Superbrand Award by Super brand International
  • Indonesia Customer Loyalty Award (ICLA) by Center Customer Satisfaction & Loyalty &  MARKETING
  • Call Center Award (best call center) by Center Customer Satisfaction & Loyalty &   MARKETING
  • The 4th E-Company Award 2005 dari majalah Warta Ekonomi
  • Indonesian's The Most Admired Company (IMAC)
  • Innovation Award by MARS, SWA and BPPT
2006
  • Call Center Award 2006 Airline, for Achieving Excellent Service Performance.
  • Indonesia Customer Loyalty Award (ICLA) 2006 from SWA Magazine and MARS Marketing & Research.
  • National Customer Service Championship Award 2006 from Center for Customer Satisfaction and  Loyalty.
  • Indonesia’s Most Admired Companies (IMAC) Award 2006 from BUSINESS WEEK Magazine and FRONTIER Marketing & Research Consultant.
  • Indonesia Golden Brand 2006, Indonesian Best Brand Award
  • (IBBA) 2006 from SWA Magazine and MARS Marketing & Research.
  • Indonesian Customer Satisfaction Award (ICSA) 2006 from SWA Magazine and Frontier Consulting Group.
  • Safety Award (Indonesia’s Most Carring Companies 2006) from Safety Award (Indonesia’s Most Carring Companies 2006).
  • Pemenang penghargaan Situs Web BUMN, Kementerian Negara Badan Usaha Milik Negara.
  • Superbrands Award for Best Local Brand, Superbrands Internasional
2007
  • Service QualityAward 2007 (Diamond) from Center for Customer  Satisfaction and Loyalty, and Marketing Magazine.
  • Indonesian Most Adimered Company (IMAC) Airline Category by Frontier & Business Week
  • Indonesian Best Brand Award (IBBA) by MARS & SWA
  • IPRA Award 2007 (International Public Relations Association) certificate of Excellent in Crisis Management
  • Indonesian Customers Satisfaction Award (IVSA) by Frontier & SWA
  • Indonesian Most Adimered Company (IMAC)  Airline Category the Company with the Best Corporate Image Presented by Frontier & Business Week
  • Call Center Award " Achieving Good Service Performance" for Airline Catagory.
Note :
  • FRONTIER (Research Consultant)
  • SWA (The Leading Business Magazine)
  • MARS ( Marketing Research Specialist)
  • TEMPO (Weekly Magazine))
  • BUMN (State Owned Enterprises)
  • MarkPlus & Co (Research Consultant)
  • Warta Ekonomi (Weekly Business & IT Magazine)
  • Center Customer Satisfaction & Loyalty (Research Consultant)
  • MARKETING (Weekly Magazine)