Singapore to Surabaya

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Departure Date   Select date
Return Date   Select date
Number of travellers  Adult
 Child (2-11 years)
Fare Basis V7DPSG
Purchase Validity  Between 01 Sep 12 and 30 Oct 12 inclusive
Travel Validity  Between 05 Sep 12 and 31 Mar 13 inclusive
Period Outbound Inbound
20 Dec 12 to 31 Dec 12 Yes No
07 Feb 13 to 12 Feb 13 Yes No
Last date to depart origin city  31 Mar 13
Return to Origin City By  N/A
Minimum Stay  N/A
Maximum Stay  7 days
Ticket Validity  N/A
Group Variation  N/A


  • Tickets are valid on Garuda Indonesia only. 
  • Ticket Issuance : Must be issued minimum 4 days prior flight departure date.
  • Open Dated / Waiting List : Not permitted. Confirmed bookings required at the time of ticketing. 
  • Routing Change / Extension of Ticket Validity : Not permitted.
  • Cancellation / Refund : Strictly no refund for fully or partially used ticket.
  • Rebooking / Reissue : SGD30 per ticket for any flight / date change after ticket issued.
  • No Show Fee : SGD150 per ticket.
  • Children Discount :
    > Accompanied child (Aged 2 to 11 yrs) - 75% of the
       applicable adult fare.                        
    > Unaccompanied children - Not permitted to travel alone.
  • GFF Mileage Accrual : Not Eligible.
  • Baggage Allowance : 20kgs.
  • Airport taxes, fuel and insurance surcharges displayed are subject to change and might differ slightly due to currency fluctuations.
    Taxes and Fuel Surcharges can only be finalized and confirmed at the point of ticket issuance.
  • Indonesia International / Domestic Airport taxes are not included.
  • Check in time at Singapore airport 2 hours / 3 hours prior to flight departure.

Sales Terms and Conditions
Passenger Details
  • It is passenger’s responsibility to provide GARUDA INDONESIA with the correct exact spelling of names for booking as per shown on the passenger’s passport.
  • It is passenger’s responsibility to check carefully for any errors or omissions in the flight details on your itinerary and air tickets IMMEDIATELY upon receiving them.
  • Please note that passengers may be denied flight boarding if errors are discovered only upon check-in at the airport.
Entry/Transit Visa Requirements
  • It is passenger’s responsibility to ensure you have valid Entry Visa or Transit Visa to enter the country of destination or applicable stopovers destinations.
  • Transit Visas must be duly obtained if the plane’s route involves a Transit or Stopover in another country.
  • Before your departure, it is passenger’s responsibility to contact the embassy or consulate office of the country of your destination for information on passport, visa or entry requirements.
  • GARUDA INDONESIA gladly to provide you on Entry/Transit Visas requirements. However, it is passenger’s responsibility to ensure all documents are in order and to obtain and meet all Entry/Transit Visas requirements.
  • GARUDA INDONESIA is not liable for any consequences arising from improper or incomplete travel documents or not meeting the Entry/Transit Visas requirements.
Passport Validity
  • It is passenger’s responsibility to ensure that your passport should have a minimum of 6 months validity.
Ticketing Deadline & Auto Cancellation
  • As GARUDA INDONESIA does not require any upfront deposit or immediate payment at the point of booking of flights. Garuda Indonesia would like to encourage you to contact us early before your assigned ticketing deadline is due, to issue your tickets and make your payment so as to avoid auto-cancellation of your flight reservation.
  • In this respect, all flight bookings are deemed tentative only and may be subject to auto-cancellation at any time, without any penalty for our customers or any liability on GARUDA INDONESIA unless the air tickets had been issued and full payment has been received by us.
Passenger Contacts & Flight Schedule Changes
  • Please provide your local and overseas Contact Tel Numbers in your flight booking for the GARUDA INDONESIA to contact you in the event of any changes to the flight schedules so as to avoid the missing of flight or seat cancellation.
  • Passengers who had issued their air tickets many days or weeks prior to their departure dates, are advised to recheck with GARUDA INDONESIA for any changes or latest updates in the airlines flight schedules just a day or 2 before their actual departure date.
  • All bookings made with GARUDA INDONESIA is non-transferable to another passenger name.
Penalty & Admin Charges
  • Please note that flight reservation is free of charge and the booking may be cancelled at any time before tickets are issued.
  • Once tickets are issued, there are penalty charges for any amendment or cancellation to the booking or tickets. E.g. Amendment of spelling errors in passenger names, changes in the date of travel.
  • All requests for amendments are subject to the Airline’s approval.
  • To avoid such penalties, passengers are advised to check all booking itinerary to ensure correctness in passengers names, departure dates, flight details, etc before issuing your air tickets.
Booking Conditions and Disclaimers
  • Fares and Taxes are subject to changes and not guaranteed until the air tickets are issued and full payment has been received by GARUDA INDONESIA.
  • Any amendments or cancellations after air tickets are issued or hotel/package bookings are confirmed are subject to applicable penalties and admin fees.
  • In the event of any changes in prices or auto-cancellation of flights, GARUDA INDONESIA’s liability shall be limited to the full refund of any payment already made by the customer.
  • GARUDA INDONESIA reserves the rights to refuse any bookings if the fares displayed are found to be in error or are being withdrawn.
  • GARUDA INDONESIA shall not be held liable for any consequential damages for any direct or indirect losses, or additional out of pocket costs or expenses arising out of any aborted trips or changes in trip arrangements due to any errors or omissions in the bookings.
  • GARUDA INDONESIA’s liability, under whatever circumstances, shall be limited only to the full refund of any deposit or payment already made by the passenger.
Unaccompanied Minor
  • Any Passenger below 12years old travelling alone is considered as ‘Unaccompanied Minor’.
  • Please inform us immediately if you are making a booking for an Unaccompanied Minor so that special arrangement is required to prevent any rejection for boarding.
Child Fares
  • Child: 2 – 11 years old.
  • A child must not reach his/her 12th birthday at the point of the return flight journey.
  • If the birthday of the child exceeds 12, then the next higher fare level must be purchased separately for the return journey.
  • Please note that depending on the type of ticket purchased, there may be no refund value on the un-utilized portion of the child ticket.
Infant Fares
  • Infant: below 2 years old.
  • There is no seat provided for infant fares.
  • An infant must not reach his/her 2nd birthday at the point of the return flight journey.
  • If the birthday of the child exceeds 2 years old, then the next higher fare level must be purchased separately for the return journey.
  • Please note that depending on the type of ticket purchased, there may be no refund value on the un-utilized portion of the infant ticket.
Travel Insurance
  • For your protection against any contingency or emergency during your journey, passengers are strongly advised to purchase a travel insurance policy.
Meal Requests
  • If you have any special needs or meal requests, please let us know at the point of booking or in advance so that we can put in your requests
Baggage Allowance
  • Please refer to the relevant airport authorities for information regarding hand-carry luggage.
  • Baggage allowances as follows:
    • 30kg for Economy class, 40kg for Business class and 50kg for First class (for both adult and child).
    • Infant – 10kg
    • 7kg hand luggage
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