Our Humble Awards
     
  4 Star Airline SKYTRAX 2010, Award 4 Star Airline SKYTRAX 2010, Award
 
 
  4 Star Airline SKYTRAX 2010, Trophy 4 Star Airline SKYTRAX 2010, Trophy
 
 
  Centre of Asia Pacific Aviation – Airline Turnaround of the Year 2010 Centre of Asia Pacific Aviation – Airline Turnaround of the Year 2010
 
 
  ICSA 2010 - The Best in Achieving Total Costumer Satisfaction ICSA 2010 "The Best in Achieving Total Costumer Satisfaction"
 
 
  Museum Rekor Indonesia Dunia - Pemrakarsa dan Penyelenggara Layanan Imigrasi Pertama di atas Pesawat Museum Rekor Indonesia Dunia “Pemrakarsa dan Penyelenggara Layanan Imigrasi Pertama di atas Pesawat"
 
 
  Indonesia Best Brand Award – Best Brand Platinum 2010 Indonesia Best Brand Award – Best Brand Platinum 2010
 
 
  Good Corporate Governance Awards 2010 – Indonesia Most Trusted Companies - Corporate Governance Perception Index (CGPI) Good Corporate Governance Awards 2010 – Indonesia Most Trusted Companies “Corporate Governance Perception Index (CGPI)”
 
 
  Frost & Sullivan – Indonesia Aerospace Awards - Innovative Airline of the Year Frost & Sullivan – Indonesia Aerospace Awards “Innovative Airline of the Year”
 
 
  Marketeers Award GREATEST BRAND of the DECADE 2010, NETIZEN’S CHOICE Marketeers Award GREATEST BRAND of the DECADE 2010, NETIZEN’S CHOICE
 
 
  Marketeers Award GREATEST BRAND of the DECADE 2010, EDITOR’S CHOICE Marketeers Award GREATEST BRAND of the DECADE 2010, EDITOR’S CHOICE
 
 
  National Customer Day Awards 2003 National Customer Day Awards 2003
 
 
  Indonesian Best Corp Brand Award 2003 Indonesian Best Corp Brand Award 2003
 
 
  Indonesian Most Value Brand Award 2003 Indonesian Most Value Brand Award 2003
 
 
  Indonesian Best Brand Award 2002 Indonesian Best Brand Award 2002
On July 11, 2002, Marketing Research Specialist MARS and business magazine SwaSembada presented Garuda Indonesia with Indonesian Best Brand Award as the most valuable brand in airline/airways service category.
 
 
  Customer Satisfaction Customer Satisfaction
Marketing Research Institute Frontier and business magazine SwaSembada presented Garuda Indonesia with Their ICSA Award 2001 (Indonesian Customer Satisfaction Award) in the category "Total Customer Satisfaction".
 
 
  Customer Satisfaction Customer Satisfaction
Marketing Research Institute Frontier and business magazine SwaSembada on 7 September 2000 presented Garuda Indonesia with Their ICSA Award 2000 (Indonesian Customer Satisfaction Award) in the category "Total Customer Satisfaction".
 
 
  Best Corporate Finance Deal of The Year 2001 Best Corporate Finance Deal of The Year 2001
After going through a tough negotiating process and succeeding in completing its debt restructuring, Garuda was awarded the " Best Corporate Finance Deal of the Year 2001 " from Air finance Journal-London on April 8, 2002.
 
 
  Best On Time - Airline Schiphol International Airport Best "On Time" Airline Schiphol International Airport
On 10 January 2002, Schiphol Airport Amsterdam declared Garuda Indonesia as winner of its "Punctuality Inter-continental Airlines 2000"award-the most on time airline on international routes.
 
 
  Amsterdam Airport Schiphol Award 2000 Amsterdam Airport Schiphol Award 2000
Best "On Time" Airline Schiphol International Airport on 18 January 2001, Schiphol Airport Amsterdam declared Garuda Indonesia as winner of its "Punctuality Intercontinental Airlines 2000"award-the most on time airline on international routes.
 
 
  EXEM 2001 Award EXEM 2001 Award
Experiential Marketing & Emotional Branding Champion 2001) from MarkPlus & Co.
 
 
  Speediest Implementation of SAP Speediest Implementation of SAP
PT SAP Indonesia awarded Garuda Indonesia on 17 October 2000 its "Best Implementation of 1999" award. The SAP system is an integrated data software processing system containing modules covering accounting, finance, asset management and human resource management etc.
 
 
  International Standard Information System International Standard Information System
DNV (Det Norto Veritas), A Netherland -based standard certification institute, presented Garuda Information Systems with an ISO -9001 Certificate on 25 May 2000.
 
 
  International Standard Training International Standard Training
Garuda Aviation Training received an ISO-9001 certificate on 26 January 2000 from TUV, a German-based standards certification institute.
 
 
  Innovator : Crisis Busting Award Innovator : Crisis Busting Award
Travel Weekly East Magazine, Singapore, presented Garuda Indonesia Innovators Award 2001 Airline (International) : Crisis Management. Award are given to institutions, businesses and individual as an acknowledgement of their extraordinary achievements, or to those who have succeeded in formulating and carrying out an innovative concept or idea.
 
 
  FAA Maintenance and Repair Certificate The United States Federal Aviation FAA Maintenance and Repair Certificate The United States Federal Aviation
Administration (FAA) on 28 February 2000 announced the Garuda Maintenance Facility had fulfilled requirements as an "approved repair station" in accordance with FAR 145, and had satisfied the quality guarantee needed to carry out maintenance, including engine and aircraft components, on aircraft owned by US airlines.
 
 
     
 
YEAR AWARD
2010
  • 4 Star Airline SKYTRAX 2010
  • ICSA 2010 “The Best in Achieving Total Costumer Satisfaction
  • Museum Rekor Indonesia Dunia “Pemrakarsa dan Penyelenggara Layanana Imigrasi Pertama di atas Pesawat
  • World Airline Winner SKYTRAX Awards 2010
  • Indonesia Best Brand Award – Best Brand Platinum 2010
  • Good Corporate Governance Awards 2010 – Indonesia Most Trusted Companies “Peserta terbaik dalam penilaian Makalah CGPI 2009”
  • Good Corporate Governance Awards 2010 – Indonesia Most Trusted Companies “Corporate Governance Perception Index (CGPI)”
  • Marketeers Award GREATEST BRAND of the DECADE 2010, NETIZEN’S CHOICE
  • Marketeers Award GREATEST BRAND of the DECADE 2010, EDITOR’S CHOICE
  • Indonesia Tourism Award 2010 “Penerbangan Layanan Penuh Terfavorit”
  • Adikarya Wisata, Jakarta Tourism Award 2010
  • IMAC 2010
  • Penghargaan Laporan Tahunan 2009, Peringkat I Kategori BUMN/BUMD Non Keuangan – Non Listed (Jakarta, 22 September 2010)
  • Juara Social Media – Indonesia Most Favorable Brand in Social Media
  • Word of Mouth Marketing 2010 – First Winner in Airline Service Category
  • Indonesia’s Most Favorite NETIZEN Brand 2010
  • Marketing Award 2010 – The Best in International Marketing
  • Economic Challengges Awards The Winner 2010 – Metro TV
  • Indonesia Social Entrepreneurship Achievement 2010
  • IMAC 2010 – The Best in Building and Managing Corporate Image
  • Service Quality Award 2010 – Domestic Airline Services
  • Service Quality Award 2010 – International Airline Services
  • Marketeers Award Indonesia’s Most Favorite Women Brand 2010
  • Frost & Sullivan – Indonesia Aerospace Awards “Innovative Airline of the Year”
  • Warta Ekonomi – Perusahaan Idaman 2010
  • Top Brand 2010 – Outstanding Achievement
TROPHY
  • 4 Star Airline SKYTRAX 2010
  • Centre of Asia Pacific Aviation – Airline Turnaround of the Year 2010
  • World Airline Winner SKYTRAX Awards 2010
  • Outstanding Entrepreneurship Award – APEA 2010
  • The Best Website - DM Award 2010
  • Adikarya Wisata 2010
  • Annual Report Award – Peringkat I Kategori BUMN/D Non Keuangan – Non Listed
2008
  • Call Center Award by Center Customer Satisfaction & Loyalty & MARKETING
  • Indonesia’s Most Admired Companies (IMAC) by Frontier & Business Week
  • Indonesia Best Brand award “ Platinum Award “ by MARS & SWA
  • Transforming Strategic IT to Business Improvement by Warta Economy @ company Award 2008
  • The Company The Best Corporate Image by Frontier & Business Week
  • Service Quality Award 2008 for achieving exceptional total quality satisfaction by Majalah Marketing
  • Perusahaan Idaman 2008 by Warta Ekonomi
  • Service Excellent Champion 2008 by MarkPlus & Co
  • Call Center Award by Center Customer Satisfaction & Loyalty & MARKETING
  • Indonesia's Most Admired Companies (IMAC) by Frontier & Business Week
  • Indonesia Best Brand award " Platinum Award " by MARS & SWA
  • Transforming Strategic IT to Business Improvement by Warta Economy @ company Award 2008
  • The Company The Best Corporate Image by Frontier & Business Week
  • Service Quality Award 2008 for achieving exceptional total quality satisfaction by Majalah Marketing
  • Perusahaan Idaman 2008 by Warta Ekonomi
  • Service Excellent Champion 2008 by MarkPlus & Co
2007
  • Service QualityAward 2007 (Diamond) from Center for Customer Satisfaction and Loyalty, and Marketing Magazine
  • Indonesian Most Adimered Company (IMAC) Airline Category by Frontier & Business Week
  • Indonesian Best Brand Award (IBBA) by MARS & SWA
  • IPRA Award 2007 (International Public Relations Association) certificate of Excellent in Crisis Management
  • Indonesian Customers Satisfaction Award (IVSA) by Frontier & SWA
  • Indonesian Most Adimered Company (IMAC) Airline Category the Company with the Best Corporate Image Presented by Frontier & Business Week
  • Call Center Award " Achieving Good Service Performance" for Airline Catagory
2006
  • Call Center Award 2006 Airline, for Achieving Excellent Service Performance
  • Indonesia Customer Loyalty Award (ICLA) 2006 from SWA Magazine and MARS Marketing & Research
  • National Customer Service Championship Award 2006 from Center for Customer Satisfaction and Loyalty
  • Indonesia’s Most Admired Companies (IMAC) Award 2006 from BUSINESS WEEK Magazine and FRONTIER Marketing & Research Consultant
  • Indonesia Golden Brand 2006, Indonesian Best Brand Award
  • (IBBA) 2006 from SWA Magazine and MARS Marketing & Research
  • Indonesian Customer Satisfaction Award (ICSA) 2006 from SWA Magazine and Frontier Consulting Group
  • Safety Award (Indonesia’s Most Carring Companies 2006) from Safety Award (Indonesia’s Most Carring Companies 2006)
  • Pemenang penghargaan Situs Web BUMN, Kementerian Negara Badan Usaha Milik Negara
  • Superbrands Award for Best Local Brand, Superbrands Internasional
2005
  • Indonesia Best Brand Award (IBBA) by MARS & SWA Indonesia Golden Brand Award by MARS & SWA
  • Superbrand Award by Super brand International
  • Indonesia Customer Loyalty Award (ICLA) by Center Customer Satisfaction & Loyalty & MARKETING
  • Call Center Award (best call center) by Center Customer Satisfaction & Loyalty & MARKETING
  • The 4th E-Company Award 2005 dari majalah Warta Ekonomi
  • Indonesian's The Most Admired Company (IMAC)
  • Innovation Award by MARS, SWA and BPPT
2004
  • ISO 9001 : 2000 (System Management Quality) From TUV Germany
  • CASR 142/147 From DSKU (DGAC)
  • Indonesian Best Brand Award (IBBA) 2004, -The Best Transportation Company - The Most Valuable Brand in Airline Service
2003
  • Indonesian Best Brand Award (IBBA) by MARS & SWA
  • Indonesian Customer Satisfaction Award (ICSA) by Frontier & SWA
  • Superbrand by Super brand International
  • BUMN Award : Service Strategy, National Service Day
  • Indonesia's Most Admired Companies (IMAC) by Frontier & Business Week
2002
  • Airbus Reliability Award - Excellence in A330 Operational Reliability for the year by Airbus IndustriePATA
  • ITB award - Best Marketing Effort Airline International by Travel Weekly East Indonesian Best Brand Award (IBBA) by MARS & SWA
  • Indonesian Customer Satisfaction Award (ICSA) by Frontier & SWA
  • Indonesian Most Admired Companies (IMAC) by Frontier & Tempo Media Group
2001
  • Air finance Award - Deal of the Year by Air Finance Journal, London
  • Experiential Marketing & Emotional Branding Champion (EXEM), by SWA & Mark Plus & Co.
  • Indonesian Customer Satisfaction Award (ICSA), by Frontier & SWA
  • Amsterdam Airport Schiphol Award - Punctuality Intercontinental Award
  • Innovator: Crisis Busting Award by Travel Weekly East Magazine
2000
  • Indonesian Customer Satisfaction Award (ICSA), by Frontier & SWA
  • Air Safety Award (Best Airline Safety) SAP Indonesia Award -The Best Implementation of 1999
  • Amsterdam Airport Schiphol Award - Punctuality Intercontinental Airlines
     
  Note :
  • FRONTIER (Research Consultant)
  • SWA (The Leading Business Magazine)
  • MARS ( Marketing Research Specialist)
  • TEMPO (Weekly Magazine))
  • BUMN (State Owned Enterprises)
  • MarkPlus & Co (Research Consultant)
  • Warta Ekonomi (Weekly Business & IT Magazine)
  • Center Customer Satisfaction & Loyalty (Research Consultant)
  • MARKETING (Weekly Magazine)
     
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